Lim Lam Thye Pte Ltd owns and operates Gryphon Tea Company. By accessing or using the pages in this website in any manner, you have understood and agreed to the Terms and Conditions set out therein and are bound by these Terms and Conditions. Gryphon Tea Company may at its sole discretion, modify the terms and we advise that you review the Terms and Conditions page from time to time to understand any changes made. Your continued use of www.gryphontea.com shall constitute your consent to any changes made.
You acknowledge and warrant that any information you may post, transmit or submit on www.gryphontea.com and any of its associated platforms (e.g. Facebook, Instagram, Blog) will not cause damage to the brand, website or associated platforms or to any other user. In addition, any content posted, transmitted or submitted on www.gryphontea.com and its related platforms will not infringe on you or a third party’s rights, any intellectual, confidential or proprietary rights or give rise to civil liability or a criminal offence.
Upon signing up for an account with www.gryphontea.com, you agree to exercise reasonable care in the security and maintenance of your account information such as password and personal details. You agree to be solely responsible for any changes or damages occurred due to negligence on your part in exercising due diligence on your own personal customer account.
All materials displayed or otherwise accessible through www.gryphontea.com and its related platforms (e.g. Facebook, Instagram, Blog) are owned by Gryphon Tea Company. Unless prior consent has been given by Gryphon Tea Company, you are not allowed to reproduce or distribute any proprietary information, text, graphics, visual or audio content related to www.gryphontea.com or its associated platforms for anything other than for your own personal, non-commercial and non-sale use.
Should you publish any text, graphics, visuals or audio content in any form or manner relating to Gryphon Tea Company, you grant Gryphon Tea Company royalty-free rights to the usage of such text, graphics, visuals or audio content in any form or manner deem fit by the company. Gryphon Tea Company is not liable for any content posted by you or any other third party.
Unless prior consent has been given by Gryphon Tea Company, you are not allowed to use any data gathering or extraction tools, meta tags or any other “hidden text” associated with Gryphon Tea Company.
Gryphon Tea Company is not liable for any webpages operated by third parties. Accessing any webpages operated by third parties is done at your own risk.
The exchange rate Gryphon Tea Company displays may not match those listed in newspapers, other financial databases and websites. The exchange rate used on Gryphon Tea Company is generally updated daily and its rates are used to serve as a guide only for the preferred currency of choice available on www.gryphontea.com. Please note that final payment will still be made in SGD via PayPal and PayPal will provide automatic currency conversion based on your specified settings.
If you have questions regarding currency rates, please contact PayPal directly for more details regarding their currency conversion rates and fees.
Gryphon Tea Company reserves the right to revise product description, prices and cease product availability at any time on www.gryphontea.com and its associated platforms (e.g. Facebook, Instagram, Blog).
Fulfilment will only be done once www.gryphontea.com has received payment approved via PayPal.
Unless prior consent has been given by Gryphon Tea Company, you are not to resell any products purchased from www.gryphontea.com or its related retail partners.
All products purchased at www.gryphontea.com are delivered via a third party service provider. As such, Gryphon Tea Company will not be held liable for any loss, damage or expenses such as federal and provincial shipping related tariffs or taxes due at the respective countries’ customs once the items you have purchased has been transferred to the third party service provider.
Returns will only be accepted with valid reason approved by Gryphon Tea Company prior to return. This includes goods received that are damaged, defected or incorrect that is not due to shipping. Please contact us prior to return and include your order number and reasons for return. Gryphon Tea Company will not be responsible for any shipping cost of return.
Gryphon Tea Company's maximum liability shall in no circumstances exceed the total purchase transaction amount made by you at www.gryphontea.com. Liability excludes transmission of viruses or bugs, loss of data or damage to digital devices such as computers and mobile phones, business interruptions or profit loss. www.gryphontea.com does not guarantee that the website, its associated pages and platforms or any linked sites will be uninterrupted or error free. www.gryphontea.com may be unavailable during times of site upgrade or maintenance. Your use of www.gryphontea.com and its associated platforms and any communications made with its representatives indicates that you agree to the limitation of liability under the Terms and Conditions of this agreement.
Prices displayed on www.gryphontea.com are quoted in Singapore Dollars. Gryphon Tea Company reserves the right to discontinue or alter the products and services offered on www.gryphontea.com without prior notice. Gryphon Tea Company does not warrant that product descriptions or other content on www.gryphontea.com is current and complete despite our best attempts at accuracy.